Moonpig.com Limited – Social Media Competition Terms and Conditions (Terms and Conditions)
These Terms and Conditions govern competitions and giveaways (the "Competition”) run by Moonpig.com Limited (“Moonpig”) via its social media accounts. By entering into the Competition, all Participants are deemed to have read, accepted and agreed to be bound by these Terms and Conditions.
DEFINED WORDS: In these terms and conditions a bold, capitalised word has a particular meaning. These relevant words can be found in brackets after their meaning. Any reference in these Terms and Conditions to “we”, “us” or “our” is a reference to Moonpig. Any reference to “you” or “your” is a reference to any Participant of the Competition and these references may be used interchangeably.
The Parties:
1. Moonpig, with company number 03852652, shall act as the promoter of the Competition and Moonpig’s registered address is Herbal House, 10 Back Hill, London, England, EC1R 5EN
2. A participant refers to any entrant of the Competition (the “Participant(s)”) Eligibility:
3. Entry is open to all Participants aged 18+ and UK residents, with an active social media account for the relevant platform on which the Competition is advertised.
4. Participants must not be employees of Moonpig or its affiliate companies, agents or any third party directly associated with the administration of the Competition, which includes members of their immediate family or household.
5. In entering into the Competition, Participants confirm that they meet the eligibility requirements under these Terms and Conditions. Moonpig may reasonably require all Participants to provide proof that they meet the eligibility requirements.
6. Moonpig will not accept Competition entries that are automatically generated by a computer, algorithms or completed in bulk by third parties or on behalf of companies or businesses.
7. Entry to the Competition must be made via the defined entry mechanic before the Competition close date/time. Both will be defined in the relevant post on the applicable Moonpig social media account.
8. All Competition entries will be free of charge. No qualifying purchase will be necessary unless otherwise stated.
9. Moonpig may change dates referred to in these Terms & Conditions where such a change is reasonably necessary. Such changes will be notified on the relevant Moonpig social media account.
10. There is a limit of one entry per account on the relevant social media page. Each Participant’s first time-stamped entry will be counted and entered into the Competition. All subsequent entries will be disregarded.
11. Moonpig accepts no responsibility for Competition entries not successfully completed or not received by Moonpig due to a technical fault or technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
12. Participants may be asked to create a Moonpig customer account in order to accept the Prize if they win. Please note that if Participants do not have a Moonpig account, they may need to set up a personal, individual account.
13. Moonpig reserves the right to disqualify any Participants if Moonpig believes, at its sole discretion, that any Participant’s conduct is contrary to the spirit or intention of the Competition. The Prize:
14. Moonpig reserves the right to replace the Prize with an alternative prize of equal or higher value if circumstances beyond Moonpig's control make it necessary to do so.
15. If there is any restriction on the number of prizes available, this will be stated by Moonpig in the relevant social media post.
16. Moonpig accepts no responsibility or liability in relation to the services supplied by third parties as the Prize or as part of the Prize.
17. Items not included which are the responsibility of the Winner when redeeming the Prize include: travel costs, and all other costs not otherwise mentioned herein.
18. The Prize and all elements within may not be sold, traded, transferred, rescheduled to dates not within the dates allocated within the Prize, or refunded.19. The third party supplier of the Prize reserves the right to substitute or amend elements of the Prize at any time.
20. By participating in the Competition, Participants agree that they will be subject to standard Moonig T erms and Conditions The Winner:
21. The Winner will be randomly selected by a random number generator (and this will be overseen by an impartial adjudicator) on the date specified in the relevant social media post.
22. Moonpig will announce the Winner by commenting on the Prize Draw post on all of the Social Media Pages (the Prize Notification).
23. Reasonable efforts will be made by Moonpig to contact the Winner within 14 days of notification of the Prize Notification. The Winner will have to provide the information requested by Moonpig, which may include but is not limited to the postal address, phone number, allergy information, and any other information reasonably required by Moonpig.
24. If the Winner is unable to be contacted or is unable to comply with these Terms and Conditions, Moonpig reserves the right to offer the Prize to the next eligible entrant, drawn at random.
25. Moonpig is required by the ASA to indicate a valid award took place. By entering into the Competition, the Participant acknowledges that Moonpig intends to publish their social media account details, their initial and last name on Moonpig’s social media pages should they win the Prize.
26. If the Winner objects to any or all of their name, their social media details and/or winning entry being published, the Winner must contact Moonpig via private message on Moonpig’s social media page, or via email to [email protected]. as soon as it receives the Prize Notification. Notwithstanding the above, Moonpig must still provide the information and details of the winning entry and Winner to the ASA and any other regulatory body on request.
27. No Prize may be claimed by a third-party or a business on the Winner’s behalf. Limitation of liability:
28. Insofar as is permitted by law, Moonpig, its agents or distributors will not in any circumstances be responsible or liable to compensate the Winner or accept any liability for loss, damage, personal injury or death occurring as a result of taking up the Prize, particularly when it is caused by negligence, wilful misconduct or concealment of the Relevant Information by the Winner (deliberate or otherwise). A Participant’s statutory rights are not affected. GDPR:
29. For more information on how Moonpig processes data and a Participant’s individual rights, please see Moonpig Privacy Notice available at https://www.moonpig.com/uk/privacy-notice/ (as amended from time to time).
30. By entering the Competition, all Participants consent to the use of their personal data by the Moonpig for the purposes stated in these Terms & Conditions.
General:
31. If there is any reason to believe that there has been a breach of these Terms and Conditions, Moonpig may, at its sole discretion, reserve the right to exclude any individual from participating in the Prize Draw.
32. Moonpig reserves the right to hold, void, suspend, cancel, or amend the Competition in exceptional circumstances where it becomes necessary to do so. Moonpig will communicate any amends to the Competition on the relevant Moonpig social media page, but for the avoidance of doubt, there will be no change to these Terms and Conditions for the duration of the Competition.
33. If any part of these Terms and Conditions is held to be invalid or unenforceable, the remainder shall remain valid and enforceable.
34. Moonpig’s failure to act with respect to a breach of these Terms and Conditions does not constitute a waiver of its rights to act with respect to subsequent or similar breaches.
35. These Terms and Conditions shall be governed by English law and all parties to these Terms and Conditions submit to the exclusive jurisdiction of the courts of England and Wales.