Join us on our journey to becoming the ultimate gifting companion
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At Moonpig Group our purpose is to create better, more personal, connections between people that care about each other. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.
We are a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, physical gifts, flowers and gift experiences. Even though we’ve been around for over 20 years, we continue to disrupt the market. In FY23, we delivered 49 million personalised cards, gifts and flower bouquets in 34m orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries, seasonal events, to the "just becauses".
Introduction to Moonpig Group
Our Values
Be Brave - When we see opportunities, big or small, we grab them. Our strong judgement and the knowledge that others have our back means we feel confident to take risks. Being brave comes in all shapes and sizes; sometimes it’s ‘just’ speaking up or giving a colleague some feedback that you know will help them grow. It’s about challenging, getting involved and making yourself heard.
Raise the Bar - We take ownership, deliver on our promises and continuously strive to raise the bar in everything we do. We don’t just meet our goals, we exceed them - and we’re always thinking five steps ahead to figure out how we can increase our impact even further.
Keep it Simple - We always strive to simplify both what we do and how we do it. That means that we focus on the things that will have the most impact, figure out the simplest way to deliver them and don’t, ever, over-complicate things.
Think Team - We do what’s right to help everyone thrive – not what feeds our ego. We think beyond the boundaries of our immediate team and call on others to make magic happen across teams. We have deep levels of trust with one another and share information generously, but never excessively. We win together because we think of the ‘we’ before the ‘I’.
So, why join Moonpig?
We have a clear purpose and vision 🌙🐷: We want to create better, more personal connections between people, and become the ultimate gifting companion. Every person within the Moonpig Group has a role to play in making this happen.
The numbers speak for themselves 📈: Since 2000, we’ve celebrated more than 200 million birthdays, 4.7 million new babies, 5.8 million weddings and 20 million Christmases. During peak periods, we process over 1000 orders a minute! You’d be joining a large but rapidly growing business.
We have awesome people and a caring company culture 👫🏽: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in February 2022 Moonpig was officially recognised as an outstanding company to work for by Best Companies. We earned a 2-star accreditation which is Best Companies’ second-highest standard of workplace engagement and represents organisations striving for the top.
You have every chance to drive change and impact 💪🏽: We have a unique situation in that we have enterprise scale, but startup-like values and cultures, where ideas and experimentation are encouraged.
We genuinely want you! ❤️: We don’t grow through numbers, we grow through people. Our success comes from hiring the right talent and never lowering the bar. Each person helps shape what we do next, and what we do next is important.
Plus, our offices are pretty cool… 🏢 We have an amazing London office, a swanky Manchester space, and a Greetz head office in Amsterdam. In 2022, in addition to having our production site in Guernsey, we opened two new operational facilities in Tamworth (UK) and Almere (Netherlands).
Our Ways of Working Principles
We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.
As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward.
We have some core principles which support us in this:
Do what’s right
Trust & give permission
Delivery matters
We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.
What benefits do we offer?
Wealth 💰
Competitive salary with annual reviews
Attractive annual bonus scheme - with increased earning potential based on business and individual performance
Pension scheme where we match up to 5%
Referral scheme with cash bonus available
Interest-free travel loan
Sharesave Plan - Save as you earn
Generous staff Moonpig, Red Letter Days and Buyagift products
Wellness 💆🏽
Private medical insurance
Private dental plan
Life assurance paying 4x your salary
Eye care vouchers
Cycle to work scheme
Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
Dog-friendly offices
Growth 📈
Access to a broad range of training workshops and courses
Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
Career Conversations with your manager to create your Career Development Plan
Me-Time 🏖
25 days’ holiday plus 1 day per year of service (up to 30 days)
Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
Give-back 🌍
Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts.
Moonpig’s Commitment to Equality, Diversity and Inclusivity
At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.
We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.
We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.
What it's like to work here
“Joining Moonpig as the Chief Product, Data, and Technology Officer, I've been privileged to lead a mission that's close to my heart: connecting people through joyful moments by leveraging technology for good. Our ethos, to create moments that matter for everyone, is embedded in every innovation and decision we make. It's an exhilarating journey, steering a team where passion aligns with purpose at scale, and where the brilliance of our teams shape outstanding products.
The fusion of technology and data to enhance our offerings excites me the most, keeping us at the forefront in the gifting industry. Our commitment to making every moment count for our customers motivates us daily. At Moonpig, we're a team that values each voice and celebrates every achievement. As we look to the future, our dedication to enriching our customers' lives is unwavering.
Join us in creating more moments that matter.” - Georgie Smallwood, Chief Product, Data, and Technology Officer
Read about our other employee's experiences of working at Moonpig.
For company and vacancy updates as well as more insight into our brilliant culture, follow us on LinkedIn and check out our SheCanCode profile too!